Return & Refund Policy

Thank you for shopping at www.imewears.com. We take pride in the quality of our products and want to ensure your complete satisfaction. If you are not entirely satisfied with your purchase, we're here to help with our straightforward return and refund policy.

Returns

You have 7 calendar days to return an item from the date you received it. To be eligible for a return, your item must be:

• Unused and in the same condition that you received it.
• In the original packaging.
• Accompanied by the receipt or proof of purchase.

Please note, personalized or custom-made items are exempt from being returned unless they are defective.

To initiate a return, please follow these steps:

1. Contact our customer support team to obtain a return authorization number.
2. Follow the provided instructions on how to ship back your product.
3. You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.

Refunds

Once we receive your item, we will inspect it and notify you of the status of your refund. If your return is approved, we will initiate a refund to your original method of payment within 10 business days. You will receive the credit within a certain amount of days, depending on your card issuer's policies.

Please be aware that the original shipping costs are non-refundable.

Exchanges

At this time, we do not offer direct exchanges. If you wish to exchange an item, please return the original item and place a new order.

Damaged or Defective Items

If you receive a damaged or defective item, please contact us within 7 days of delivery. We will issue a return authorization number and provide instructions for returning the item. Upon receipt and inspection, we will process a refund or exchange the item as per your request.

Cancellations

To cancel an order, please contact our customer support team immediately. If your order has not yet been shipped, we will cancel it and process a full refund. If the order has been shipped, we will not be able to cancel it; however, you can return the item once you receive it according to our return policy.

Changes to Our Return & Refund Policy

We reserve the right to update or change our Return & Refund Policy at any time. Any changes will be posted on this page.

Contact Us

If you have any questions about our Return & Refund Policy, please contact us at:

• Email: [email protected]

Your satisfaction is our top priority, and we thank you for shopping with www.imewears.com.